Water utilities take home prizes at Complaints Handling Awards

Customer service at Severn Trent Water and United Utilities has been recognised with top prizes at the UK Complaints Handling Awards 2018. Severn Trent Water...

Sheffield’s £21 million Lower Don Valley flood defence completed

A £21 million flood defence scheme to better protect hundreds of businesses in Sheffield’s Lower Don Valley has opened in a partnership scheme with...

Waste water heat solution for rural Stirling

A pioneering study into heat distribution from a water treatment works to rural communities in Stirling has been granted funding from the Scottish Government’s...

Water company successes at National Apprenticeship Awards

Heeran Basi, an apprentice engineer at Severn Trent Water has been named as Advanced Apprentice of the Year and Wessex Water was named on...

Yorkshire Water appoints Stantec to be Strategic Planning Partner

Yorkshire Water has announced the appointment of Stantec (previously MWH) as its sole Strategic Planning Partner for the 2020–2025 asset management period (AMP7). In a...

New farming rules to help protect water quality

The UK Department for Environment, Food and Rural Affairs (Defra) is to introduce new rules in April 2018 to better protect the water environment...

Pauline Walsh to become new CEO for Affinity Water

Affinity Water is delighted to announce the appointment of Pauline Walsh as Chief Executive Officer. Currently in a senior role at National Grid, Pauline...

Yorkshire Water opens door to data for ‘citizen regulation’

Yorkshire Water has announced that it aims to release the majority of its operational and service data by 2020, in a bid to increase...

Northumbrian Water announces 2018 charges with £180 million spend on improvements

Northumbrian Water has announced that it will be investing around £180 million on essential improvements in the water and wastewater networks during 2018 as...

Don’t get drains in a knot – put fat in a...

Pouring turkey drippings, oil, gravy and other festive leftovers down the plughole is a recipe for disaster that could make it a costly Christmas...

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